Privacy Policy
Effective Date: January 28, 2026
Trenchless Pipe Lining ("we," "our," or "us") operates the website nodigpiperepair.com and provides trenchless pipe repair services. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not access or use our website or services.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
– Request a free estimate or consultation
– Contact us via phone, email, or contact forms
– Schedule service appointments
– Apply for financing through our partners
– Subscribe to our newsletters or updates
This personal information may include:
– Name
– Email address
– Phone number
– Mailing address and property location
– Property details and service requirements
– Payment information (processed securely through third-party payment processors)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
– IP address
– Browser type and version
– Device information
– Pages visited and time spent on pages
– Referring website addresses
– Geographic location data
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
– To provide, operate, and maintain our services
– To process and respond to your service requests and inquiries
– To schedule appointments and provide customer support
– To process payments and financing applications
– To send you service updates, appointment reminders, and warranty information
– To improve our website, services, and customer experience
– To send promotional communications and special offers (with your consent)
– To comply with legal obligations and enforce our terms of service
– To detect, prevent, and address fraud or security issues
3. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, financing partners (like Enhancify), website hosting, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).
3.4 Protection of Rights
We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve our services.
4.1 Types of Cookies We Use
– Essential Cookies: Required for the website to function properly
– Analytics Cookies: Help us understand how visitors interact with our website
– Marketing Cookies: Track visitors across websites to display relevant advertisements
– Preference Cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
– Access: Request access to the personal information we hold about you
– Correction: Request correction of inaccurate or incomplete information
– Deletion: Request deletion of your personal information
– Opt-Out: Opt out of receiving marketing communications
– Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including our financing partner Enhancify. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
9. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information. To exercise these rights, please contact us using the information below.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Trenchless Pipe Lining
Phone: 469-949-3126
Email: [email protected]
Website: nodigpiperepair.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.
2026. TRENCHLESS PIPE LINING © All Rights Reserved.
CONTACT US
Serving Dallas, Fort Worth & Austin, TX